
Once you have applied for a FASTA loan (from either FASTACash, FASTACard or FASTACheckout), you will automatically have a FASTA profile that makes it quick and easy to manage your FASTA account.
From making manual payments to downloading important letters, keep reading for a quick guide to your FASTA Login Profile.
Guide To Fast Manual Payments From Your FASTA Login profile
Need to make a manual payment for your FASTA loan? To do this, make sure you have the following details about your loan:
- Your loan reference
- FASTA’s banking details
To get these details, follow these steps:
- Login to your FASTA profile on www.fasta.co.za.
- Once you are logged in your profile, select the ‘My loans‘ link in the top navigation.
- Then select the ‘Open’ tab and click on the open loan.
- To view the details click on the ‘Manual Payment’ option.
- Once you have made your manual payment, please ensure that you send the proof of payment to FASTA via the Customer Support Portal.
Top Tip: The best way to make a payment is to use our Instant EFT payment option. It is instant and the payment appears immediately in your transactions. Select ‘Pay with Instant EFT’ on your open loan.

Comprehensive Guide To Resetting Your Password
If you have forgotten your password to your FASTA account, follow these steps to reset it.
- Please go to www.fasta.co.za and click on ‘Login’, then click on ‘Forgot Password’ link.
- Enter your ID number (your username), select ‘Email’ or ‘SMS’ option; and then add the email address or mobile number you used when you created your FASTA profile and click ‘Send link’.
- A reset password link will be sent to the email address or mobile number you entered in the previous step. Open the email or SMS and click on the link to reset your password.
- You will land on the reset password page. Enter your new password in the ‘New password’ field and repeat the same password in the ‘Repeat new password’ field
- Click ‘Reset password’.
Downloading your Settlement Letter
Your Settlement Letter is a letter that has the quoted amount you need to pay in order to settle your FASTA loan in full, and will include monthly service fees. To download your Settlement Letter, which is only valid for 7 days, follow the below steps.

- Go to www.fasta.co.za, login and go to ‘My loans’.
- Select the ‘Open’ tab.
- Under ‘Open applications’ you will find your loan with a button called ‘Generate Settlement Letter’; click on the button.
- The button will turn grey while your request is being processed. When your Settlement Letter is ready, the button will turn blue again and say ‘Download Settlement Letter’.
- Click on the button and your Settlement Letter will download.
Top Tip: You can settle your account by clicking ‘View’ and making a payment using the ‘Pay with Instant EFT’ payment option.
Downloading Your Paid Up Letter From FASTA Profile
Once your FASTA loan has been paid up in full, you will be able to download a Paid Up Letter. To do this, follow the below steps.

- Go to www.fasta.co.za, login and go to ‘My loans.
- Select the ‘Paid’ tab and click on ‘Download Paid Up Letter’ next to your paid loan.
- Your Paid Up Letter will download, which you can then save and view it.
Forgot Password?
If you have forgotten your password:
- Go to www.fasta.co.za
- Click “Login”
- Then “forgot password”
- Choose “sms” or “email” to reset
- you are done and can now fill out a loan application for loans online!
Short Term Loans Online
FASTA’s application process for an easy and fast online application, gives you fast approval rates as well as an honest interest rate baked into the loan agreement. FASTA gives you a quick personal loan, Understanding personal loans is the first step to make an informed decision and it is essential to do a credit check. Any lender will verify who you are and what your credit history is, if you have one. For your online loan application in South Africa the terms may vary but you do have an obligation to pay the monthly payments and understand all of your options. FASTA will give you a quick and easy upfront option of knowing all your fees and responsibilities of the loan but different lenders may do something different and vary widely.
Check your financial health and make sure you are able to manage any unexpected expenses. When you know your repayment periods you may be able to plan your life accordingly and make sure you borrow responsibly.
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