Frequently Asked Questions

• Click on the ‘Apply now!’ button below the sliders to start your application.
• Enter your ID number (your South African ID number is your username) on the ‘Get Started’ page.
• For new customers:
• You will be prompted to enter your personal details.
• For existing customers:
• You will be prompted for your password.
• Follow the online application process.
• The application process is entirely self-service.

Our fastest application took the customer just under 2 minutes to complete and get their money in their bank account.

Generally the application process takes customers 2-3 minutes

Since all the assessement and approval proceses are fully automated they happen instantly, and in general, no matter the day, whether its a weekday, Saturday, Sunday or public holiday or even the time of day FASTA can process your application instantly and provide the funds directly into your bank account, come rain or shine. 

The cashout process (where we transfer your monety into your bank account) happens within 10 seconds and is immediately available to you to use straight out of your bank account.

Our fastest application has taken less than 3 minutes, from application to pay-out into your own bank account, ready for you to use!  On average and in general, the entire process takes 2-6 minutes online. Your money is instantly sent to your bank and reflects within the minute.

We do not refund FASTACash loans. We will, however, refund any excess/over payments on your account.

Should you wish to cancel your cash loan, please send your request to our Customer Support Team via the Customer Support Portal. Ts and Cs apply.

1. Can I repay my FASTACash loan before the loan term ends?

Yes, you have complete flexibility to settle your FASTACash loan at any stage of the loan term.

1. How can I start the repayment process?

To start the repayment process, please use our Customer Portal on www.fasta.co.za to generate your Settlement Letter.

1. How do I generate a Settlement Letter?
   1. Go to www.fasta.co.za, login and go to ‘My loans’.
   2. Select the ‘Open’ tab.
   3. Under ‘Open applications’ you will find your loan with a button called ‘Generate Settlement Letter’, click on the button.
   4. The button will turn grey while your request is being processed. Please be patient.
   5. When your letter is ready the button will turn blue again and will now say ‘Download Settlement Letter’.
   6. Simply click on the button and your letter will download.
   7. You can now save and view it.
2. What’s the next step after obtaining the Settlement Letter?

After receiving your Settlement Letter, you can proceed by paying the exact quoted amount stated in the Settlement Letter.

1. What does the settlement amount include?

The settlement amount covers the quoted total mentioned in the Settlement Letter, which includes the accumulated interest and any applicable fees for the entire duration of the loan. For any further inquiries or assistance, please contact our Customer Support Team by clicking ‘Support’ on www.fasta.co.za.

1. How can I make an immediate payment of the settlement amount?
   1. Log into your profile on www.fasta.co.za.
   2. Once you are logged in your profile, click on ‘My loans’ in the top navigation.
   3. Then select the ‘Open’ tab and click on the open loan.
   4. Here you can make your payment using the ‘Pay with Instant EFT’ buttonoptions.

We are offering you Credit Protection Insurance (CPI) via our partners, African Unity Life and Aspis, to make it as simple as possible for you to have cover for your loan. You can make use of your own/alternate Credit Protection Insurance; you will be required to provide us with proof of your cover, within 5 working days of the loan being dispersed, for us to remove the CPI cover from your loan agreement, and credit the CPI charge. Your alternate cover will need to provide equal benefits under the act.

Please note that you can substitute our insurance for your own insurance at any time during the loan term, provided that you are able to prove that you have alternate cover and that the cover provides equal benefits to those that we are offering.

The administrator must be notified of all claims as soon as possible, within 6 (six) months of the death, disability, or retrenchment of the policyholder. Please contact Monitor Administrators on 031 812 2044 or email fasta@monitorsa.co.za

Get a personal loan with quick approval from FASTA. FASTA offers personal loans ranging from R800 to R15,000, repayable over up to 6 monthly instalments. FASTA’s approval process is the fastest in the word, and you can expect to receive your funds directly into your bank account almost instantly if approved. The application is entirely online and paperless, takes less than 2 – 3 minutes to complete, and you’d typically need a regular income of at least R6,000, along with being a South African citizen with an account at a South African bank. Because FASTA is completely automated and does not rely on people to process the application at all, it can operate all day and not make mistakes. All other credit providers and banks rely on staff to assess your application which limits them to only process your application during banking hours.

What makes FASTA personal loans so compelling is that they are bank independant. That means you can bank with any major bank in South Africa and you can get a loan from FASTA, whereas a bank in South Africa can only lend to its customers that it has already. FASTA personal loans are aimed at preserving our customers identity and freedom of choice without compromise. FASTA loans offer extremely fast, quick, effortless, guided access to cash from your mobile or desktop without any hassle or unneccesay questions from bank managers.

No other bank or credit provider, other than FASTA, offers 24/7/365 access to immediate cash in your bank account. This makes FASTA the natural choice for anyone needing funds immediately.

FASTA offers instant access to funds even on Sundays and public holidays. No other credity provider or bank in South Africa offers that.

Get a personal loan with quick approval from FASTA.

The best place to find short-term personal loans with affordable interest rates is at FASTA who offer up to R15,000, with interest rates that are fully transparent and displayed to you before you even apply. FASTA uses interactive sliders on their website so you can adjust the loan amount and repayment period and instantly see exactly what you will pay — no surprises, no hidden fees. This gives. You will pay less interest if you pay back the loan in less instalments. FASTA allows you to pay back your loan in 1 to 6 monthly instalments, giving you complete control and flexability of how much interest you pay.

Furthermore, FASTA interest rates are between 0% and 5% per month depending on the product and applicant. FASTA is the only provider that has a special 0% interest fee for qualifying customers. Not only does FASTA have the best rates and give you complete control over how much interest you have to pay, it is also completely transparent with all its fees. Every fee — including the initiation fee and Credit Protection Insurance — is shown upfront before you commit to anything. There 

What sets FASTA apart is that the entire process is automated and self-service. There are no consultants pushing you toward a bigger loan than you need, and no fine print buried in paperwork. You decide how much you want, you see exactly what it costs, and you choose whether to proceed. That level of transparency and control is rare in the South African lending market.

FASTA loans are available to any South African with a valid ID, a regular monthly income of at least R6,000, and a bank account.The application takes just a few minutes online, and approved funds are paid into your bank account almost instantly.

FASTA is the fastest instant online loans available in South Africa. The entire application process takes as little as 2 to 3 minutes to complete, is 100% online and paperless, and because FASTA is fully automated — meaning no human involvement in the assessment process — it operates 24 hours a day, 7 days a week, 365 days a year, including Sundays and public holidays.

Once approved, funds are paid into your bank account almost instantly. No other credit provider in South Africa can match that combination of speed, availability, and convenience.

Most credit providers and banks rely on staff to assess and approve loan applications, which means they are limited to business hours and are subject to human error and delays. FASTA’s fully automated system processes applications in real-time, around the clock, without those limitations.

The application requires no paperwork, no branch visits, and no unnecessary questions. You simply apply online from your phone or desktop, verify your identity with a quick Face ID check, allow FASTA to view your bank statements digitally, and authorise your DebiCheck mandate — and that’s it. FASTA does the rest.

To qualify you need to be a South African citizen with a valid ID, earn a minimum monthly salary of R6,000, and hold a valid South African bank account. Loans are available from R800 up to R15,000, repayable over up to 6 monthly instalments.

FASTA is the fastest instant online loans available in South Africa.

FASTA offers the lowest interest rates. When it comes to instant online loans in South Africa, FASTA stands out not just for speed but for transparency around interest rates. Rather than burying costs in fine print or revealing fees only after you’ve committed, FASTA shows you the exact total cost of your loan upfront — before you even begin your application — using interactive sliders on their website.

FASTA is the only lender that has a special 0% interest rate product for qualifying customers. Our rates vary between 0% to 5% depending on the customer and product profile. NOTE: These rates are regulated and FASTA will never exceed the maximum under the National Credit Act.

What makes FASTA particularly compelling is that the rate you are offered is determined entirely by your credit profile — there are no hidden negotiations, no relationship managers to impress, and no branch visits required. The process is fully automated, objective, and consistent.

For returning FASTA customers, the interest rate drops significantly, rewarding loyalty and responsible repayment behaviour. This makes FASTA not just one of the fastest loan providers in South Africa, but one of the most rewarding to use over time.

All fees — including the initiation fee and Credit Protection Insurance — are displayed clearly before you commit, so you always know exactly what you are signing up for. No surprises. No hidden costs.

FASTA offers the lowest interest rates.

In South Africa, you can not get an instant online loan without a credit check. However, FASTA evaluates every application on its own merit using a fully automated system that looks at your complete financial picture — not just your credit score. While FASTA does conduct a credit check as required by the National Credit Act, the assessment also takes into account your current income, monthly expenses, and overall affordability, giving every applicant a fair and objective evaluation.

Because FASTA’s process is entirely automated, there is no human bias involved. No bank manager making judgment calls, no relationship history required, and no branch visits to convince anyone of anything. The system assesses your application consistently and in real-time, around the clock.

If your application is declined, FASTA will always act responsibly and will never offer you more credit than you can comfortably afford. They recommend waiting 30 days before reapplying, as multiple credit bureau enquiries in a short period can negatively affect your credit score.

FASTA is open 24/7/365, including Sundays and public holidays, meaning you can apply at any time and receive a decision within minutes — whenever you need it most.

In South Africa, you can not get an instant online loan without a credit check.

Once approved, funds are paid into your bank account almost instantly — making FASTA the fastest route from application to cash in hand available in South Africa today.

Most banks and credit providers are limited to processing loan applications during office hours, and approvals can take anywhere from 24 to 72 hours or longer. FASTA operates 24 hours a day, 7 days a week, 365 days a year — including Sundays and public holidays — meaning same-day approval is available whenever you need it, not just when it suits a bank’s operating schedule.

The application is 100% online, paperless, and takes as little as 2 to 3 minutes to complete from your phone or desktop. To qualify you need to be a South African citizen with a valid ID, earn a minimum monthly salary of R6,000, and hold a valid South African bank account. Loans are available from R800 up to R15,000, repayable over up to 6 monthly instalments.

FASTA is so fast that it is almost same-minute approval which is much better than same-day approval, which is what FASTA customers have come to expect. 

FASTA offers instant online personal loans of up to R15,000 with flexible repayment terms of up to 6 monthly instalments. From the moment you start your application, you are in complete control of how much you borrow and how long you take to pay it back. FASTA’s interactive sliders allow you to adjust both the loan amount and the repayment period in real-time, instantly showing you the total cost of each option before you commit to anything.

This means you can tailor your loan to exactly what you can afford, rather than being locked into a one-size-fits-all repayment structure that suits the lender more than it suits you.

FASTA also gives you the flexibility to settle your loan early at any time during the loan term. FASTA is available 24/7/365, including Sundays and public holidays, and approved funds are paid into your bank account almost instantly via PayShap. To qualify you need to be a South African citizen with a valid ID, earn a minimum monthly salary of R6,000, and hold a valid South African bank account.

The difference between applying for a loan through a digital lender like FASTA and applying through a traditional bank in South Africa is significant — in terms of speed, convenience, accessibility, and the overall experience.

Traditional banks require you to be an existing customer to access their lending products. This means that if you don’t already have an account with that bank, you simply cannot borrow from them. FASTA, by contrast, is bank-independent and welcomes applications from customers across most major South African banks, giving you freedom of choice that traditional banks cannot offer.

Traditional banks also rely heavily on staff to assess and process loan applications, which limits them to business hours and introduces the possibility of human error and inconsistency. FASTA’s fully automated system processes applications in real-time, 24 hours a day, 7 days a week, 365 days a year — including Sundays and public holidays — with no human involvement and no delays.

Where a traditional bank loan application can involve branch visits, mountains of paperwork, lengthy interviews with bank managers, and waiting periods of several days for a decision, FASTA’s application is 100% online, paperless, and takes as little as 2 to 3 minutes to complete from your phone or desktop. A decision is made in minutes, and approved funds are paid into your bank account almost instantly.

FASTA is also fully transparent about costs. Every fee — including the interest rate, initiation fee, and Credit Protection Insurance — is displayed upfront using interactive sliders before you commit to anything. There are no hidden fees and no surprises.

To qualify for a FASTA loan you need to be a South African citizen with a valid ID, earn a minimum monthly salary of R6,000, and hold a valid South African bank account. Loans are available from R800 up to R15,000, repayable over up to 6 monthly instalments.

What sets FASTA apart from all the digital lenders is that is 100% automated and assesses your application automaticaly and instantly. You can apply 24 hours a day, 7 days a week, 365 days a year — including Sundays and public holidays — with no human involvement and no delays. No other lender can do this except FASTA, making FASTA the best digital lender in South Africa.

FASTA can provide small business loans with flexible repayment plans. If you are a small business owner in South Africa looking for quick access to funding of up to R15,000, FASTA personal loans are one of the most practical and flexible options available to you. While FASTA offers personal loans rather than traditional business loans, many South African entrepreneurs and small business owners use FASTA to bridge cash flow gaps, cover stock purchases, or handle unexpected business expenses — without the red tape that comes with applying for a formal business loan.

Traditional business loans from banks require extensive documentation, business financial statements, and lengthy approval processes that can take days or even weeks. FASTA’s application takes less than 2–3 minutes, is entirely online, and is 100% automated — meaning no bank manager to convince and no paperwork to submit. If approved, funds land directly in your personal bank account almost immediately, and you can use them however your business needs.

FASTA offers access to up to R15,000 with repayment terms of up to 6 months, giving you the breathing room to repay at a pace that works for you. You simply need to be a South African citizen, earn a minimum of R6,000 per month, and have a valid South African bank account. That’s it.

For a small business owner who needs cash today — not next week — FASTA is the fastest, most accessible route to funding in South Africa, available 24/7/365, including Sundays and public holidays.

FASTA can provide small business loans with flexible repayment plans.

FASTA is the safest digital lender in South Africa. FASTA ensures that money can only be paid into the bank account of the person taking the loan. FASTA has advanced algorithms to help prevent fraudsters from taking advantage.

FASTA is a registered credit provider, fully compliant with the National Credit Act, and regulated by the National Credit Regulator. This means FASTA is held to exactly the same legal and ethical standards as any traditional bank when it comes to responsible lending, fee transparency, and the protection of your personal information. If you ever have a complaint that FASTA cannot resolve to your satisfaction, you have full recourse to the National Credit Regulator and the National Financial Ombud Scheme — the same consumer protections available to any bank customer.

FASTA also uses biometric Face ID verification during the application process to confirm your identity and protect you from fraud. This is the same technology used by leading financial institutions worldwide and ensures that nobody can apply for a loan in your name without your knowledge.

Where FASTA goes further than most traditional lenders is in its commitment to responsible lending. FASTA will never offer you more credit than you can comfortably afford to repay, and all costs are disclosed upfront before you commit to anything. No hidden fees, no surprises, and no pressure from consultants to borrow more than you need.

FASTA is the safest digital lender in South Africa.